Connected with family and friends – enjoying life! Your home is clean, organised and easy to manage. This can all happen – in your way with My Way.
Complete our simple online form or call our friendly team. We’re here to answer your questions and help you arrange personalised home care services.
If you’d like to transfer from your current home care agency to My Way Home Care, here’s a simple guide:
We will confirm our availability in your area. Once you’ve decided, you’ll need to set a start date with us. You may also need to sign a new service agreement outlining your new care plan.
Call My Aged Care on 1800 200 422 or visit their website. Let them know you want to transfer to a new home care provider. They’ll guide you through the process and help with updating your information.
Notify your home care agency that you’re transferring. You’ll need to agree on an end date for their services. Check any exit fees in your agreement, as some agencies may charge a small fee for ending the service.
My Aged Care will work with both agencies to transfer your Home Care Package to the new provider. This transfer usually takes around two weeks, but the timing can vary.
Once your package has been transferred, your new home care provider will start delivering your services based on your care plan.
Do you know someone who would like to be part of your support team at My Way Home Care?
Accessible Local People
Focused on Personal Service & Choice
Excellent Communication
Specialists in Cultural Diversity – Multilingual
Non Judgemental
Respectful of Lifestyles, Identities, Faiths
Responsive Nursing Support
Disability Management Expertise
Access to Allied Health Network
BYO Favourite People For Your Team
Choose Your Daily Support Works
Choose The Service & How It Is Delivered
No Lock-in Contracts
No Hidden Fees
Services tailored to your instructions
You’ll need an assessment to see if you’re eligible to receive a Home Care Package. If you haven’t been assessed for a Home Care Package yet, you (or your nominated representative) need to call My Aged Care on 1800 200 422.
Need Help? We can help you with this process.
Check out our fees for Home Care Packages.
Yes, we can. Please contact us.
Home Care Packages don’t cover:
Yes, My Way Home Care specialises in working with people from other cultures, and we have interpreters available.
A Level 1 Home Care Package helps people who need some support. It can include help with everyday tasks like personal care (such as showering or dressing), help around the house, social support, meal preparation, and transport.
A Level 2 Home Care Package is for people needing more support. It includes all the help in a Level 1 package, plus some extra support. This can cover personal care, help around the house, social support, meal prep, transport, and even some basic nursing care.
A Level 3 Home Care Package is for people with medium-level needs. It includes all the support from Levels 1 and 2 but adds even more help. This could mean nursing care, medication management, visits from allied health professionals (like physiotherapists), and extra help with memory or behavior changes.
A Level 4 Home Care Package is the highest level for people with complex or high-level needs. It includes everything from the other packages but with even more support. This may involve nursing care, managing medications, allied health support, personal care, help around the house, social support, meal prep, transport, and support for memory and behaviour changes.
Our Head Office is open from
9:00am to 5:00pm, Monday to Friday.
Closed on public holidays.
Please contact head office prior to visiting our branch sites.
ABN: 24 574 460 703
Provider NAPS ID: 6906
Service NAPS ID: 29525
Western Australia
Geraldton | Girrawheen | Gosnells | Joondalup | Mandurah | Midland | Osborne Park | Rockingham
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