Peter Mapior is the Chief Executive Officer (CEO) and Founder of My Way Disability and Aged Care.
Peter has ten years’ experience, business acumen, and wealth of knowledge in community services delivery/coordination, practice leadership, contemporary management, professional coaching, and mentoring expertise.
He has held roles such as an Operations Manager, Disability, Psychosocial and Aged Care Services; Program Manager for Disability and Mental Health Services, where he provided intensive coordination and leadership for individuals with disability and families from culturally and linguistically diverse (CaLD) communities; and as a support coordinator for Partners in Recovery (PIR); and worked in the Individualised Community Living Strategy (ICLS) program as Recovery Coordinator.
Peter brings emotional intelligence skills with a flair for planning, designing, creating, innovative and practical knowledge in psychosocial recovery coaching, person-centred practices and choice and control. He has great understanding of the struggles people with disability, their families, and carers face.
Allison is a Physiotherapist, experienced in the private practice, community and the aged care sectors. Graduating from Melbourne’s La Trobe University with a Bachelor of Health Science and Master of Physiotherapy practice, she has over six years’ experience in the industry.
Over the past three years, Allison has also been involved in Clinical Education, Clinical Coaching and Allied Health Management. Allison is also in the process of completing her Post Graduate Master’s Degree in Women’s Health Physiotherapy.
As the Allied Health Manager at My Way, Allison brings extensive knowledge and experience.
Yousoh is an experienced Operations Manager with more than 20 years of leadership experience across the private and government sectors. Holding qualifications in Marketing and Tourism Management, he has developed expertise in customer service, operations, team leadership, mentoring, and stakeholder engagement. With over five years of experience in the disability sector, he has a strong understanding of the NDIS and is committed to delivering person-centred, high-quality services that promote choice, independence, and positive outcomes for participants.
In his current role, Yousoh leads a team of Positive Behaviour Support (PBS) Practitioners, working closely with the Clinical Team Leader and external clinical supervisors to ensure services are evidence-based, aligned with NDIS Practice Standards, and focused on achieving the best outcomes for participants and their families. He is passionate about supporting his team, driving continuous improvement, and fostering a culture of collaboration, professionalism, and compassionate care.
Jacquelyn is an experienced and compassionate Operations Manager with a strong foundation in Support Coordination and Recovery Coaching. She brings extensive experience across community services, advocacy, coordination, and early childhood education, combining strategic leadership with a hands-on understanding of participant needs.
In her current role, Jacquelyn leads and supports a team of Support Coordinators, providing guidance in complex cases, ensuring NDIS compliance, and embedding person-centred, high-quality practice. She is committed to building a confident, accountable, and empathetic team, while streamlining processes to deliver timely and effective outcomes for participants.
Her core principle is understanding and acceptance, meeting people where they are, without judgment, and respecting each individual’s unique journey. As a leader, she fosters a collaborative, strengths-based culture, solution-focused, grounded in open communication, reflective practice, and continuous improvement.
Her proficiency in Mandarin, Cantonese, and Malay enables her to overcome language barriers and promote inclusive practices, building trust, fostering cultural safety, and supporting her team in delivering culturally responsive care.
Sharoja is a dedicated learner, always seeking growth beyond her comfort zone. With a strong background in the NDIS and disability sector, she’s known for her hard work and ability to connect with others. Holding a Bachelor of Commerce and a Diploma of Community Services, she’s progressed from a support worker to a management role as an NDIS Service Coordinator. In this capacity, she’s guided participants to achieve their NDIS goals. Now, as an NDIS Plan Manager, Sharoja embraces new challenges, embodying a commitment to continuous development and inspiring those around her.
Frances is deeply passionate about creating a society where everyone can live positively, confidently, and happily in their day-to-day life.
As a Service Coordinator, she gets to bring her passion to work and make sure participants get the best level of care. Frances is an active listener and strives to gain a deep understanding of participants’ needs and goals. Together, Frances and her team develop a personalised service plan that ensures participants get the support they need, when they need it.
Previously, Frances had worked in various customer-facing service roles to provide tailored services for both internal and external stakeholders. In addition, she worked as an account assistant after attaining a Bachelor of Accounting from Curtin University.
Meet our Clinical Nurse and Clinical Educator, Hameed. Hameed has postgraduate qualifications in nursing practice and clinical nursing, including a Master of Healthcare Administration, Policy and Clinical Leadership from Murdoch University. Hameed has indepth experience in acute, complex, medical, surgical, mental health and emergency nursing as well as postgraduate research and teaching.
Hameed is currently working in Community, where he is responsible for providing care to people of all ages in their homes and other community settings. Hameed is passionate about providing high-quality person-centred care to his participants, and he is committed to making a difference in the lives of people in the community. He is also responsible for the education and training of support workers.
Prior to nursing, Hameed was member of Academic Board, Research Committee, Global Leaders Committee, Human Research & Ethics Committee as well as elected University Council member at Curtin University. Hameed was also the chair of Postgraduate Committee, Finance and Risk Committee and deputy chair of Guild Council at Curtin Student Guild in 2021. Hameed brings academic, research and clinical education knowledge and experience to My Way.
Carmel Matira is a Business Operations Manager at My Way – Geraldton branch.
Carmel holds a bachelor’s degree in international hospitality management and her previous role as a registered Property Manager. While being new to this field, she is currently applying her knowledge and experiences in her role to be able to contribute efficiently to the delivery of quality service and care.
She is responsible for the management and leadership of services that support people across their lifecycle and in all domains of life, to enable access to a quality life with dignity in the community, in control of their lives and their supports and services, respect and social inclusion.
Lung Ceu Sarum is a dedicated Strategy & Business Development Manager (Victoria) at My Way Disability and Aged Care. In these roles, he combines leadership, strategic growth, and frontline participant support, ensuring individuals and families receive the highest quality of care and guidance.
With formal qualifications in Community Services and a strong background in social work, Lung has extensive experience supporting participants in the NDIS and aged care sectors. He has worked with people from diverse cultural and linguistic backgrounds, including CALD communities, where his ability to speak multiple languages (Hakha Chin, Zophei Chin, Senthang Chin, Burmese, and English) has been invaluable in building trust and delivering culturally appropriate care.
Over the years, Lung has assisted participants and families facing complex challenges such as homelessness, family violence, and housing insecurity. His work includes creating personalised care plans, coordinating services, and conducting regular follow-ups to ensure that supports are both effective and sustainable.
Beyond individual casework, Lung has also contributed to community programs, such as health education workshops and outreach activities, connecting people with vital resources and services.
In his role as Strategy and Business Development Manager, Lung drives the expansion of My Way’s aged care services across Victoria, forging partnerships, enhancing service quality, and strengthening community impact.
Lung is known for his warm, empathetic, and solution-focused approach. He is passionate about empowering people to understand their plans, reach their goals, and live with greater independence. His ability to connect with participants on a personal level, while also thinking strategically at an organisational level, makes him a highly effective leader and support professional.
With his strong work ethic, cultural awareness, and commitment to advocacy, Lung ensures that every individual he supports receives care that is personalised, respectful, and empowering.
