As the Admin Operations Manager at My Way Disability and Aged Care, Nicole oversees the administrative and operational functions of the organisation, ensuring seamless service delivery across all departments except NDIS support workers. Her role involves managing daily operations, enhancing business processes, and fostering a collaborative work environment.
With a passion for operational excellence and a commitment to supporting individuals in the disability and aged care sectors, Nicole focuses on streamlining workflows, optimising team performance, and driving continuous improvement. Her leadership style emphasises accountability, innovation, and team empowerment.
Nicole is dedicated to building strong professional relationships and ensuring that their services align with the highest standards of quality, compliance, and client satisfaction. Supporting a mission-driven organisation motivates her to contribute meaningfully to the community and create a lasting impact.
In her role, she is proud to work alongside a talented team committed to making a positive difference in the lives of the individuals they serve.
Other Languages Spoken: Tigrinya
Profile coming soon.
Other Languages Spoken: Tagalog
Carmel Matira is a Business Operations Manager at My Way - Geraldton branch.
Carmel holds a bachelor's degree in international hospitality management and her previous role as a registered Property Manager. While being new to this field, she is currently applying her knowledge and experiences in her role to be able to contribute efficiently to the delivery of quality service and care.
She is responsible for the management and leadership of services that support people across their lifecycle and in all domains of life, to enable access to a quality life with dignity in the community, in control of their lives and their supports and services, respect and social inclusion.
As a dedicated and detail-oriented Referrals/Intake Coordinator, Kelly specialises in facilitating seamless communication between participants, practitioners & referral networks.
With Kelly having a strong background in previous Management, Administration, Customer Service & Scheduling, Kelly ensures that every referral is processed accurately and efficiently to support optimal participant care.
Kelly is passionate about contributing to a collaborative healthcare environment where participants receive the care, they need without delay.
Kelly is proud to work alongside a talented and professional team throughout the My Way company and enjoys making a positive difference for all participants that come across her path.
Our Head Office is open from
9:00am to 5:00pm, Monday to Friday.
Closed on public holidays.
Please contact head office prior to visiting our branch sites.
NDIS ID: 4050044379
ABN: 24 574 460 703
Western Australia
Geraldton | Girrawheen | Gosnells | Joondalup | Mandurah | Midland | Osborne Park | Rockingham
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