Administration & Operations

Nicole Fredman - Administrations and Office Operations Manager

Nicole Fredman - Administrations and Office Operations Manager

Nicole comes from a corporate customer service and administration background, which has helped create a more inclusive Administration and Customer Service Department. She is the main contact for both participants, their families, carers, and service providers.

Nicole is a warm, sociable, and intelligent person to work with. She brings substantial customer service skills and business acumen to the administration and operations team.

She is passionate about leading her team to work in line with the My Way values to the benefit participants and their families.

Betty Taffere

Betty Taffere - Administration Officer

Other Languages Spoken: Tigrinya

Profile coming soon.

My Way Team Photo Placeholder

Danielle Keath - Business Operations Manager

Danielle is a fantastic addition to the My Way alliance. With her extensive background in administrative and managerial roles, combined with her deep knowledge of the NDIS sector, she brings a wealth of experience to the team. Her personal journey as a caregiver to her visually impaired son has given her unique insights and a compassionate perspective, enhancing her ability to connect with and support people with disabilities.

Danielle is known for her caring, passionate, and kind-hearted nature. She is dedicated to going above and beyond to assist participants, always aiming to achieve the best outcomes for them. She excels in building strong relationships with both providers and participants, focusing on creating a solid foundation and developing supports tailored to each individual’s needs.

Her enjoyment of team collaboration and her conversational nature make her a pleasure to work with, while her professionalism and genuine care shine through in every interaction. Danielle truly embodies the spirit of support and dedication that My Way alliance values.

A mud map of how to get to My Way's Rockingham branch